Landlord Info

Landlord Information

What is a property condition report?

This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition (fair wear & tear excepted). This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Exit Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted on a regular basis. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Property Management Team will contact you to discuss items noted on the report.

What is a database check?

Database checks are conducted on all tenants applying for a property through First National Real Estate. Any tenant who has rented through an agency that uses these databases and has defaulted in some way will be lodged on theses databases. This can greatly reduce your chances of getting a tenant with a previous bad rental history.

What happens when a tenant stops paying rent?

When a tenant falls behind in their rental payments they are issued with a notice to remedy breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises. An arrears procedure is issued to the tenants at the time of signing the Tenancy Agreement.

How do tenants pay their rent?

Tenants have many options to pay their rent, leaving no excuse for late payments - by cheque or money order - Internet Banking through their chosen financial institution - Direct deposit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer - Bpay, credit card or Eftpos.

When does the rent money get paid into my account?

We have a mid month and end of month disbursement and all monies held, unless instructed otherwise, is paid to you by way of direct deposit to your nominated bank account. A statement is issued at the end of the month outlining the debits and credits for that month.

Landlord's Insurance

Honan Insurance Group is an Australian owned, independent Insurance Broker with nearly 50 years of experience in providing insurance solutions to the Real Estate Industry.
Our reputation has been built on providing excellent service and developing innovative products for our clients. With offices in Melbourne, Sydney, Brisbane and Perth, we have the proven capability to service First National members Australia wide.
Honan Insurance Group is endorsed by First National as their exclusive provider of:

Landlord’s Insurance - We have specifically designed a policy with Chubb Insurance Australia to cover residential rental properties including holiday rentals.
Commercial and Residential Strata - Whether the risks are commercial strata, residential strata, industrial buildings or retail we can provide a policy that will ensure your property is comprehensively covered.

For more information about Property Management, click here to request your FREE copy of First National Real Estate's Property Management Guide