Tenant Info

Tenant Information

Managing your tenancy agreement should be a simple and straight forward process.  The following information will assist you to ensure a trouble free tenancy.

Rental Payments

Under the Residential Tenancy Act rent is required to be paid in advance.  Rent can be paid by direct deposit - arrange a periodical payment with your bank, internet banking, cheque, eftpos, credit card, bpay or cash.  If at any time you are unable to make a rental payment, on or before the due date, please make immediate contact with your Property Manager.

Rental Bond

Your rental bond will be lodged with the RTA.  The bond is held as a security against any damage to the property.  This bond will be refunded after you vacate providing the property is left in as close as possible to the same condition as at the commencement of the tenancy and there are no other monies owing.

Keys

A duplicate key to your property is held in the office for emergency access.  Locks may only be changed, after first obtaining permission from Schrags First National or the Landlord on the understanding that you supply us with a spare set of keys.  Remember it is in your best interest that the office has access to your property.

Periodic Inspections

During your tenancy the property will be inspected periodically  by the Property Management team.  Seven days written notice will be given to you.  The purpose of these inspections is to check how the property is being maintained and to check what routine maintenance may be required.

 

Repairs and Maintenance

All repairs are attended to as soon as possible, however it is often necessary to obtain the Landlord's approval before any work can commence.  This can cause unavoidable delays.  All repairs must be reported immediately by putting it in writing, telephone or online on our website using the "Maintenance Request Form" under "Renting."

Insurance

It is the tenants responsibility to insure personal possessions against any loss, damage or theft.  It is advisable that you do this.

Termination of the Tenancy Agreement

Your Residential Tenancy Agreement is a legal and binding contract, providing protection for both you and the Landlord.

The Residential Tenancy Agreement can be terminated by you in the following ways:

If you intend to vacate at the end of your Residential Tenancy Agreement you are required to give 14 days written notice prior to the expiry of the fixed term agreement

Once the fixed term has expired you have the option to renew your lease or vacate the property.  If you intend to vacate, written notice must be received 14 days prior to the vacating date.

If however, unforeseen circumstances arise and you have to vacate prior to the expiration of your Residential Tenancy Agreement please contact your Property Manager immediately and we will endeavour to find another suitable tenant.  However, you will still be responsible for the rent until another suitable tenant is found, as well as the cost of a letting fee and all advertising costs.


Notice to vacate when the property has been sold

If the premises are sold and vacant possession is required in the contract of sale, the Landlord must give the tenant at least 30 days written notice.  This is only applicable to periodic tenancy agreements.  Fixed term agreements can only be terminated by agreement between parties.

Office Hours

Open 7 days a week (excluding some public holidays)

    Monday to Saturday - 8.30am to 5.00pm
    Sunday - 9.00am to 4.00pm